Eduardo Rastelli: Reimagining legal ops with AI, data, and people strategy

In this episode of The Legal Leaders Podcast, host David Lancelot talks with Eduardo Rastelli, Chief of Staff & Global Head of Legal Operations at IHG Hotels & Resorts, about how modern legal operations is evolving into a true business accelerator — integrating AI, data, people, and technology to transform how global legal teams operate.

They discuss:

• How IHG’s connected BRR model (Business Reputation & Responsibility) unifies legal, risk, compliance, audit, and insurance
• Why the role of legal operations has shifted from spend management to strategic enablement
• How AI, analytics, and people-centered design are shaping the next generation of in-house legal teams

Catch the unfiltered conversation on integrated legal operations, AI-driven transformation, and what it takes to build a strategic, data-powered legal function.

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